SUPPORT

How do I cancel my Partnership?

Cancelling your partnership with Leon du Preez International is a straightforward process. If you need to discontinue your partnership for any reason, follow these steps to ensure a smooth and hassle-free cancellation:

  1. Login to Your Partner Account:
    • Visit the Leon du Preez International website.
    • Click on the “Partner Portal” or “Portal” link located at the top right corner of the homepage.
    • Or go directly to the Partner Portal to login.
    • Enter your registered email and password to access your account and click “Log In”.
  2. Navigate to Account Settings:
    • Once logged in, you will be on your Account Dashboard.
    • If you are accessing the Account Dashboard on your desktop/laptop, there will be a Menu on your left. Using a tablet or mobile device, this Menu will be at the bottom.
    • In this Menu, select “Cancel Partnership”
  3. Confirm Cancellation:
    • Please complete the form to confirm your cancellation. You may be asked to provide a reason for cancelling.
    • After sending your cancellation request, you will receive a notification email confirming that the LDP Team has received it and will respond shortly via email or your preferred communication method.
  4. Contact Support if Needed:
    • If you encounter any issues while cancelling your partnership or have any questions, please contact the LDP Team for assistance.

Important Considerations:

  • Billing Cycle: Your cancellation will take immediate effect. Once the cancellation request is successfully completed, you will lose access to your partnership benefits.
  • Reactivation: If you decide to reactivate your partnership in the future, you can do so by logging back into your account and signing up with your desired partnership tier.
  • Feedback: We value your feedback. If there’s anything we can do to assist, please do not hesitate to contact the LDP Team.
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