SUPPORT

What are the shipping options and costs?

At the Leon du Preez store, we strive to offer flexible and reliable shipping options for our customers, whether you are shopping from South Africa or internationally. Here’s an overview of the shipping options and costs:

Shipping Options

For South African Customers:

  • Standard Shipping:
    • Orders are shipped every Wednesday.
    • Delivery typically takes between 2 to 5 working days.
    • This option is available for all addresses within South Africa.
  • In-Person Collection:
    • Customers can choose to collect their orders at the Encounter Church Headquarters in Clubview, Centurion, South Africa.
    • This option is free of charge.
    • You will receive an email notification when your order is ready for collection.

For International Customers:

  • Standard International Shipping:
    • We offer worldwide shipping for international customers.
    • Delivery times vary depending on the destination but typically range from 5 to 14 working days.
    • You will receive a tracking number via email to monitor the shipment status.

Shipping Costs

For South African Customers:

  • Standard Shipping:
    • Shipping costs are calculated during checkout based on the delivery address and the weight of the items purchased.
    • The exact shipping cost will be displayed before you finalize your purchase.
  • In-Person Collection:
    • This option is free of charge.

For International Customers:

  • Standard International Shipping:
    • Shipping costs are calculated during checkout based on the destination and the weight of the items purchased.
    • The exact shipping cost will be displayed before you finalize your purchase.

How to Calculate Shipping Costs:

  1. Add Items to Cart:
    • Browse and add your desired items to the cart.
  2. Proceed to Checkout:
    • Click on the “Checkout” button to proceed.
  3. Enter Shipping Information:
    • Provide your shipping address details.
  4. View Shipping Options and Costs:
    • The available shipping options and associated costs will be displayed based on your location and order weight.

Important Notes:

  • Order Confirmation: After placing your order, you will receive an order confirmation email with details of your purchase.
  • Tracking: For international orders, a tracking number will be provided to monitor your shipment. For South African orders, you may need to contact the LDP Team for tracking updates.

By understanding the shipping options and costs, you can choose the best method that suits your needs and ensure a smooth delivery process. If you have any issues or questions regarding shipping, please contact the LDP Team.

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