{"id":48645,"date":"2026-03-19T07:27:48","date_gmt":"2026-03-19T05:27:48","guid":{"rendered":"https:\/\/leondupreez.com\/?post_type=docs&#038;p=48645"},"modified":"2026-03-19T07:27:53","modified_gmt":"2026-03-19T05:27:53","password":"","slug":"help-feedback-instructions","status":"publish","type":"docs","link":"https:\/\/leondupreez.com\/partner\/support\/help-feedback-instructions\/","title":{"rendered":"Help &amp; Feedback Instructions"},"content":{"rendered":"<div class=\"flex-1 overflow-hidden\">\n<div class=\"h-full\">\n<div class=\"react-scroll-to-bottom--css-khgex-79elbk h-full\">\n<div class=\"react-scroll-to-bottom--css-khgex-1n7m0yu\">\n<div class=\"flex flex-col text-sm md:pb-9\">\n<div class=\"w-full text-token-text-primary\" dir=\"auto\" data-testid=\"conversation-turn-19\" data-scroll-anchor=\"true\">\n<div class=\"py-2 juice:py-[18px] px-3 text-base md:px-4 m-auto md:px-5 lg:px-1 xl:px-5\">\n<div class=\"mx-auto flex flex-1 gap-3 text-base juice:gap-4 juice:md:gap-5 juice:lg:gap-6 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem]\">\n<div class=\"group\/conversation-turn relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div class=\"min-h-[20px] text-message flex flex-col items-start whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 juice:w-full juice:items-end overflow-x-auto gap-2\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"d9af85ca-1882-4c5b-8f65-27e2e78ff91c\">\n<div class=\"flex w-full flex-col gap-1 juice:empty:hidden juice:first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert dark\">\n<h3>How do I open Help?<\/h3>\n<p>From the Home screen:<br \/>\n1. Tap `Profile`.<br \/>\n2. Stay on `My Account`.<br \/>\n3. Tap `Help`.<\/p>\n<h3>How do I contact support by email, WhatsApp, or support form?<\/h3>\n<p>From the Home screen:<br \/>\n1. Tap `Profile`.<br \/>\n2. Stay on `My Account`.<br \/>\n3. Tap `Help`.<br \/>\n4. Choose the support option you want to open.<\/p>\n<h3>How do I send feedback?<\/h3>\n<p>From the Home screen:<br \/>\n1. Tap `Profile`.<br \/>\n2. Tap the hamburger menu in the top left of the Profile screen.<br \/>\n3. Tap `Provide Feedback`.<br \/>\n4. Choose a category.<br \/>\n5. Enter a title.<br \/>\n6. Enter the details.<br \/>\n7. Add images if you want.<br \/>\n8. Tap submit.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>How do I open Help? From the Home screen: 1. Tap `Profile`. 2. Stay on `My Account`. 3. Tap `Help`. How do I contact support by email, WhatsApp, or support form? From the Home screen: 1. Tap `Profile`. 2. Stay on `My Account`. 3. Tap `Help`. 4. Choose the support option you want to open. [&hellip;]<\/p>\n","protected":false},"author":1938,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[137],"doc_tag":[],"class_list":["post-48645","docs","type-docs","status-publish","hentry","doc_category-ldp-society-app"],"year_month":"2026-10","word_count":90,"total_views":"89","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Kevin Davis","author_nicename":"kevinencounterchurch-co-za","author_url":"https:\/\/leondupreez.com\/partner\/author\/kevinencounterchurch-co-za\/"},"doc_category_info":[{"term_name":"Leon du Preez Society (New App)","term_url":"https:\/\/leondupreez.com\/partner\/support-category\/ldp-society-app\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/leondupreez.com\/partner\/wp-json\/wp\/v2\/docs\/48645","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/leondupreez.com\/partner\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/leondupreez.com\/partner\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/leondupreez.com\/partner\/wp-json\/wp\/v2\/users\/1938"}],"replies":[{"embeddable":true,"href":"https:\/\/leondupreez.com\/partner\/wp-json\/wp\/v2\/comments?post=48645"}],"version-history":[{"count":0,"href":"https:\/\/leondupreez.com\/partner\/wp-json\/wp\/v2\/docs\/48645\/revisions"}],"wp:attachment":[{"href":"https:\/\/leondupreez.com\/partner\/wp-json\/wp\/v2\/media?parent=48645"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/leondupreez.com\/partner\/wp-json\/wp\/v2\/doc_category?post=48645"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/leondupreez.com\/partner\/wp-json\/wp\/v2\/doc_tag?post=48645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}