Support

Sign Out & Account Deletion

How do I sign out?

From the Home screen:
1. Tap `Profile`.
2. Tap the hamburger menu in the top left of the Profile screen.
3. Tap `Logout`.
4. Tap `Sign out`.
5. Confirm the sign-out prompt.

How do I sign out and clear the login cache?

From the Home screen:
1. Tap `Profile`.
2. Tap the hamburger menu in the top left of the Profile screen.
3. Tap `Logout`.
4. Tap `Sign out and clear cache`.
5. Confirm the prompt.

How do I request account deletion?

From the Home screen:
1. Tap `Profile`.
2. Tap the hamburger menu in the top left of the Profile screen.
3. Tap `Delete Account`.
4. Tap `Request account deletion`.
5. Type `DELETE`.
6. Tap the confirmation button.

What should I know before deleting my account?

Before you submit the deletion request:
1. Make sure you really want to deactivate the account
2. Sign in again first if the app says re-authentication is required
3. Read the grace period and deletion timeline shown on the screen

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